SHIPPING POLICY


Order Processing Time

All orders are processed within 2–3 business days (excluding weekends and holidays) after your order confirmation email is received.
You’ll receive a shipping confirmation email with tracking information as soon as your order is on the way.

 

Domestic Shipping Rates & Estimates

 

  • Standard Shipping (5–7 business days): $9.90

  • Expedited Shipping (2–3 business days): $19.90

  • Free Standard Shipping on U.S. orders over $200

Please note: Shipping times are estimates and may vary depending on your location.

International Shipping

  • Processing Time: 2–5 business days

  • Shipping Rates & Delivery Time: Calculated at checkout based on your location and selected shipping method

  • Customs & Duties: International customers are responsible for any customs fees, import duties, or taxes. These are not included in our shipping charges and must be paid by the recipient.

We currently ship to select countries only. If your country is not listed at checkout, we may not ship there at this time.

Shipping to P.O. Boxes

We do not ship to P.O. boxes. Please provide a valid physical address at checkout.

How to Check the Status of Your Order

Once your order ships, you’ll receive an email with a tracking number.
Please allow up to 72 hours for tracking information to become active.

Shipping Address Accuracy

Please ensure your shipping address is entered correctly and completely.
We are not responsible for packages sent to incorrect addresses provided at checkout.
If you need to make a change, contact us immediately at info@shopsadara.com

Lost, Stolen, or Damaged Packages

Shop Sadara is not responsible for lost, stolen, or damaged packages.
If your order is lost or damaged in transit, please contact the shipping carrier directly with your tracking number for assistance.

If your order arrives damaged, email us at info@shopsadara.com within 48 hours of delivery with your order number and a photo of the item’s condition. We’ll do our best to assist on a case-by-case basis.

Shipping Delays

Delivery times may be delayed due to factors outside our control, such as:

  • Weather conditions

  • Customs processing

  • Carrier-related delays

We appreciate your patience and understanding during these rare situations.

Refunds, Returns & Exchanges

Please refer to our Return Policy for details on exchanges and store credits.
We do not offer returns.

Need Help?

For all shipping-related inquiries, please contact us at:
📧 info@shopsadara.com